Customer Testimonials
My husband and I had a wonderful experience working with Adrian! He was knowledgeable and easy to talk to. We worked with him for several days before we came in and he had everything ready for us as soon as we got there. We will absolutely be going back and referring people here!
carlos was amazing!!! helped us get our dream
Carlos made the car buying experience very easy and was transparent. We are so excited about our new car!
Carlos was great. He got us in and out quickly and a great deal on our new Atlas.
Purchased a Taos from Carlos
I have been a FVVW customer for a long time. Always have a good experience
Ask for Fernando! He was great to work with. Highly recommended. Thank you Fernando and Fox Valley VW staff.
Very nice man if anyone looking to by a car please go to Adrian 💙
Adrian was a great sales man. Very precise and able to answer 100% of my questions and concerns. I left with a 2022 Jeep Compass Sport with the help of him as my sales men.
We bought a few cars for our company and Adrian was a huge help, Very easy to work with we were in and out in no time!
Great experience and dealing with John was a pleasure. No high pressure sales and deal was as we discussed prior to arriving at dealer.
Purchasing a car can be quite stressful, especially for someone like myself who has a hard time with big decisions! Thanks to Mike, I felt very confident and at ease with my purchase tonight. He was a real blessing. Thank you, Mike for helping me purchase my new whip! I love her already! 🙂
Michael has been so helpful, organized, and prompt answering all my questions. You can see the quality as soon as you pull up, I definitely recommend looking here!
Smooth Out of State Purchase I would like to extend a huge SHOUT OUT to Fox Valley VW in St Charles, IL (specifically John Bautista in Sales and John Cordova in Finance) for working with me on the purchase of my new, pre-owned Lexus SUV this week. I'm in Maryland but found this vehicle on one of the online auto buying Websites. The dealership allowed me to do an independent pre purchase inspection by a third party expert mechanic before buying the vehicle, which helped me have the confidence to know everything was in working order and the car ...
I can’t say enough about this location! The service was excellent and Adrian Valenciana was incredible! Don’t hesitate to go here and seek him out! Wonderful experience!
Carlos is the absolute best. He helped us get out new vehicle and it was a smooth process. Thanks Carlos!!!!
Adrian was such a pleasure to work with! He answered all of my questions and even stayed past closing hours to get the deal done and get the car ready so I could take it home. Adrian was hospitable through out the entire process and did his best to accomodate any request we had. If you’re looking for a car, be sure to stop by Fox Valley Volkswagen and ask for Adrian!
Joe was very knowledgeable and helpful. Even after the sale he reached out and made sure I was satisfied with my car. He made buying my car a very positive experience.
Carlos was our salesman in purchasing a 2023 Tiguan and made the purchasing process seamless. Very appreciative of the added weather tech mats and would highly recommend him for any future purchases!
Carlos helped alot and was straight forward. It's appreciated
We bought a new VW Atlas a bit over a month ago and Joe was so incredibly helpful throughout the process. He showed us multiple different trim levels trying to find the perfect car for our family. We have been so happy with our purchase and grateful for a wonderful experience with Joe!
John was very easy going and made it very easy to get things done and communication was very good!!Very Glad to had John help me out!!
Mike was amazing!
I had pleasure to buy my VW Atlas through this dealership. Was a pleasure working with them. Pleasent team and always prompt in providing reply to any questions. VW sales team were Joe and Jimmy. Thanks for your inputs and making this purchase memorable.
I had a very good experience at Fox Valley Volkswagen with Michael Batio. Everyone was very helpful and courteous, and it was a great delivery.
After a couple weeks now with our new baby (2024 Atlas), we are more in love than ever! We had the pleasure of working with John Bautista/John Cordova and it was one of the smoothest experiences we’ve had with both a person and a dealership as a whole! They were patient, kind, and understanding. We did not feel rushed/pressured or overwhelmed knowing that our salesman & the finance team (John Cordova) were looking into only our best interests. Thanks for treating us like family & explaining things with detail. 🫶
My sister in law just bought a car from this location and Juan Carlos Rodriguez was a phenomenal sales rep. He helped her with all her questions and it was nice not to get rushed during the process. Thanks!
Adrian was very helpful and knowledgeable. Very easy and worth the visit.
(Translated by Google) We sat with Carlos and had a seamless experience! He got us into a gorgeous 2024 VW Jetta Sport, and also gave us the best trade in price possible for our vehicle. We highly recommend coming here and working with Carlos! We sat down with Carlos and it was an easy and quick process with him... he resolved our doubts and helped us find the best option. I highly recommend him, he is professional and very accessible in my process of finding my new car. (Original) We sat with Carlos and had a seamless experience! He got us ...
Working with John Bautista was a great experience. John is very customer focused, knowledgeable and sensitive to our needs and requests. We would DEFINITELY buy another from him.
We came in not knowing that they had just closed, but they were kind enough to let us see the vehicle we came to see anyway. Joe was friendly and didn’t press us to do anything outside of what we came for, which was a plus. He was kind and professional the whole process which was smooth and swift. A-1 experience for sure.
Great customer service, John Batista great sales. If any one interested in purchasing a Vehicle ask for this guy. I walk out a satisfied customer.
Working with Joe at fox valley VW was a great experience. He was knowledgeable, straightforward and helpful during the car buying process. I would work with him the next time I need a vehicle.
Carlos is so friendly and easy to work with. Thank you for such a good deal
Carlos was very helpful and walked us through it all!
For my first car experience, I was very welcomed by Adrian. He was helpful and accommodating to ensure I was happy with my car!
John was the absolute best car salesman. He was warm, approachable, and extremely knowledgeable. The entire experience was wonderful. At no moment did I feel pressured which is huge!
Carlos was great to deal with. He was very friendly and made the process of buying our car really good. I am glad we decided to drive a couple hours away from Indiana instead of buying local. We are very happy with our car and the experience. Thank you Carlos!!
I’ve leased a car with Carlos for 3 consecutive cars. Very professional & accomodating.
Great service, both in sales with John Bautista and John in finance. Made sure I was happy with what I was signing up for . Would recommend !
Joe Reed is the best salesman at this store. Highly recommend using him when you get into this location. The closing process was super smooth and he knew everything about all of the models. Joe Reed for President!!!!!
Just purchased a 2019 Acura TLX A Spec! My salesman Joe was very helpful and made the paperwork process go by very quickly. The finance manager, John, was a great help and walked me through the entire process explaining everything clearly and thoroughly. Both created a great and comfortable environment for me in this process.
Fernando Rodriguez was an amazing help in our search for a used car for my son. His follow up was great and went out of his way to get answers to all questions and concerns. Thank you Fernando
Great experience from start to finish. Easy to schedule test drive to getting the deal worked out with Alondra and team. Night and day experience from what we went through with another dealership. Glad I went it Fox Valley and love the new Atlas
I came in with my items to wash in my backpack and was charging up my phone waiting to be paid to use a machine and the lady working there that afternoon walked over to me rydely and said hey you get out!!! She was very disrespectful but overall the manager and his wife I complained to was very nice
Worked with Adrian to purchase a used Tiguan. He was very friendly and helpful. Gave me great recommendation regarding insurance coverage for Chicago. Highly recommend Fox Valley VW and working with Adrian!
We worked with Michael - he was excellent in his customer service.
Mike was a joy to work with! I spent 4 months DREADING going in to the dealership but Mike made the process so much easier than I expected. He understood my situation and gave me all my options with no judgement or pushy tactics. After we talked I wasn’t stressed or anxious anymore I was just well taken care of. I really appreciate you Mike!
Mike was very nice, honest, and efficient! Would highly recommend this dealership.
Great service. Very friendly staff. Adrian was very helpful and easy to deal with.
The dealership handled everything efficiently and accurately.
Adrian, Michael and everybody else was fantastic. 5h from first phone call to taking car home. Everything transparent and professional. No last minute up charging of any sort. Best car buying experience ever.
Had a great experience here at VW Fox Valley! If you’re looking request Adrian!! He was very patient and took is time with explaining and discussing any and every question. I feel confident he will provide the same quality service to anyone who may come through the door!
Adrian was extremely thorough and knowledgeable! Made us feel comfortable and was able to work out an amazing deal! Very grateful and happy we chose to purchase our vehicle from him!
(Translated by Google) Excellent attention from Fernando Rodriguez, 100% recommended (Original) Excelente atencion por parte de Fernando Rodriguez, 100% recomendable
I worked with Joe and Alondra. Both have provided such a great and easy experience for me! My concerns were taken care of through the process. I was not feelings pressured or anything. Love the new car.
John Bautista was most helpful, kind and knowledgeable. We would definitely refer him to anyone looking to purchase a vehicle.
Great to work with Alondra and her team. I was in and out in 90 minutes. Best experience I've had considering every other car purchase seemed to take hours. Thanks Alondra!
John Bautista was friendly and knowledgeable. Got me a great price for a great car.
Working with Adrian was a pleasure. He was outstanding all the way through. He secured a great deal for me on the Tiguan. Everything went smoothly throughout the entire process. He listened to my queries and provided clarifications. Working with John, the financial manager, was also a pleasure. They were both really helpful, patient, and professional. Very highly recommend Fox Valley Volkswagen St. Charles.
Walked in to check out a car that they had in stock and ended up working with John B. He a pleasure to deal with and made the car buying process super quick and easy.
Second car purchase from Fix Valley. John B was a pleasure to deal with. The car buying process was the easiest I have ever had.
Joe was friendly and knowledgeable about the cars. The negotiating process was simple and honest. The car was quickly prepped for us to take home. The finance guy was a little backed up, but it was the end of the day and he had another deal to close. All in all a good experience.
Superb, went the extra mile, easy to deal with and very accommodating and flexible! Great team spirit at that dealership! Will be back anytime soon, when the wife has her license 🙂
We’ve bought several cars from Fernando over the years. He is so helpful, knowledgeable and polite. I would recommend him and Fox Valley VW to any friend or family member.
John Bautista is very friendly & supportive. Answered all our questions very patently.
Our purchase of our new vehicle was seamless. Thank you John at Fox Valley VW!
John B was excellent. I came in with questions and John kindly answered each question. I would highly recommend.
Great experience at the Fox Valley Volkswagen! John Bautista helped us find the right vehicle and was there to assist us with any questions we had. Unlike other dealerships, what we most appreciated is that he was not pushy and was very honest and transparent. Our sales manager Jimmy ensured we got a good deal. We also appreciate everyone who took the time to address our concerns and questions. We are very happy with our new car! Thank You 🙂
Adrain was patient and helpful.
John Bautista is the person you want to ask for there. This dude is awesome and was able to assist us with all of our needs when other dealers couldn’t elsewhere. Thank you so much John.
Michael was a pleasure to work with as I got my newest vehicle! Spent a ton of time. along with the finance manager John, helping me find the best option! Friendly, patient and great customer service!
Very REAL car salesman. And you don’t really find them like that any more
Great experience with John Bautista. He was so helpful. He answered all our questions and was very helpful with the technology questions we had. We felt we were treated very fairly with everyone and felt at ease when purchasing our new 2024 Jetta SEL at Fox Valley Volkswagen. Thanks again John.
Adrian was amazing in his care for us, this is my 3rd car from Fox Valley. So I knew when I needed a car for my son to go to college, there was only one place to go.
We worked with Adrian Valenciana. He was professional, low key and answered all of our questions to our satisfaction. Great shopping experience for our first visit to this dealership Fair price.
Adrian did a great job assisting my partner and I. Would recommend shopping with him again . Thank you.
Michael Batio was so helpful!! He was incredibly nice and understanding throughout the whole process and worked with me to find a car that fit my needs and my budget!
Very good dealer for cars, i Buy my car recently with this dealership, Great customer service, I met Carlos he was very good .
Great service and clear communication.
Carlos really did a good job to find the car for us.
Great car buying experience. been a few months since i purchased. still in love with my purchase. no regrets. everyone was very helpful and informative. especially our salesperson Andrew!
Adrian was a great help! Very successful purchase with him!
Very professional and kind dealer!
This was my 2nd time working with Carlos and both experiences have been so great. He was able to help us get the best vehicle for our growing family.
I continue to have excellent experiences with this dealership. My sales person Carlos is kind, honest and very knowledgeable. This is my families third car from Fox Valley VW, and we won’t go to any other dealership. We really appreciate Carlos and the team!
Carlos was wonderful to work with every step of the way, and I am so happy with my purchase! Will definitely work with him and Volkswagen again in the future!
John Bautista and Adrian were so helpful. They made the experience very easy and I’m very happy with my new car.
Carlos was patient and easy to work with
My salesman Adrian was extremely helpful and knowledgeable I will definitely be coming back
Dear Nick and Carlos, I wanted to take a moment to express my sincere gratitude for the exceptional service and fantastic deals you provided during my recent purchase at Fox Valley Volkswagen. Your efforts to ensure I got the best possible discount on my pre-owned vehicle are greatly appreciated. Thanks to you, I had a wonderful buying experience, and I am already looking forward to working with you again in the future when it’s time for me to purchase a brand new car. Best regards, Deep Shah
The folks at Fox Valley Volkswagen were very welcoming and friendly. They made us feel very comfortable. They gave us the opportunity to drive a 2024 Tiguan during our first visit which we really enjoyed. Carlos and Chris were great and gave us a lot of useful information. When we were leaving after our first visit there was no pressure and we felt happy to come back if we wanted to. We did the next day and ended up leasing the Tiguan. Thank you to Carlos and Chris for all their help, especially Carlos for all the time he spent finalizing ...
Definitely a great car buying experience. We worked with Alondra in sales and John in finance. From beginning to end it was a pleasure working with them. At no moment did we ever feel pressured into buying. Alondra was extremely knowledgeable about the vehicle and its features. Very efficient and made us feel very comfortable. John was very patient and thorough when explaining our financing options. Highly recommend.